* Touch ID and Face ID are available on certain iPhone and iPad models. If you have trouble enrolling one finger, try another. Hold your device as you normally would when unlocking it, and touch the Touch ID sensor with the outer areas of your fingertip, instead of the center portion that you scanned first. The next screen asks you to adjust your grip.Continue to lift and rest your finger slowly, making small adjustments to the position of your finger each time.Hold your finger there until you feel a quick vibration, or until you're asked to lift your finger. Touch the Touch ID sensor with your finger-but don't press-so the device can begin recognizing your fingerprint.Tap Add a Fingerprint and hold your device as you normally would when touching the Touch ID sensor.Tap Settings > Touch ID & Passcode, then enter your passcode.Make sure that the Touch ID sensor and your finger are clean and dry. Get In TouchGet In Touch Back to FAQsFAQs Back to Earn TouchpointEarn Touchpoint EARNING TOUCHPOINTS EARNING TOUCHPOINTS.Before you can set up Touch ID, you need to create a passcode for your device.* Then follow these steps:
